Payment can be done with paypal or by bank transfer. You can also buy my dolls with other payment options through etsy.com.
Prices can be changed at any time by Margaritka without prior notice. Prices are fixed only after written order confirmation.
Goods are despatched from Poland after receipt of payment. Postage for a doll is €10; postage for a doll bed up to 2 kgs: €15. for the larger beds or other wooden items postage is €25.
On average, the mail to North America takes 2-3 weeks for a doll or doll bed; within Europe: 1-2 weeks; Australia: 3 weeks. But mail can be faster or significantly slower, especially in December due to the Christmas rush.
Buyers are responsible for any customs fees, taxes, or receiving fees incurred. Though I never saw that anything of the sorts had to be paid, theoretically it can be possible in your country.
Your personal details will not be passed on to a third party.
Please check your order when it arrives, and if the product should be faulty and you are not satisfied with your purchase, please contact me and return the doll within 7 days after written confirmation from me that this is possible. Dolls (or other products) can only be returned in their original condition for an exchange or full refund of the purchase price. This does not apply to slight variations in colors or appearances, as photograps and computer or laptop screens can slightly alter these.
The postage charge is only refundable if the product is faulty.
Please note that you are the legal owner of the product until I have received it back. It is important that you keep the proof of postage.
Claims of damaged items, or shipment errors must be made within 7 days of receipt of an item.
All my Waldorf dolls (or other products) are handmade and thus unique. That is why they can slightly vary and the colours may appear differently in photographs and on the screen, compared to how they look in real life. If they are made on order, they are not available immediately (unfortunately) and time schedules should be agreed upon in writing. If you wish to have a doll immediately, please check it's availability with me.
Any doll sold by me that has broken through normal use (I agree that "normal use" can be seen flexibly in child's play) within one year of purchase will be replaced or repaired at no charge.